RESHIP EFFORTLESS BRANDING

Love the color!

I so appreciate the quick response of the Chosen team in replacing a defective DVD of Seasons 1 and 2. The concern and care of your team in addressing my concerns made the entire process so simple. Thank you so very much!

Shipping was beyond compare. P.O. made a mistake so I contacted Chosen, the item was reshipped and replaced BEFORE the item was returned. A great experience from the chosen team.

I got the red “I was one way shirt…. And, I absolutely love it. It’s my favorite shirt to wear

One of mine didn't work, but u replaced it. Thank u

I was at Biola University several weeks ago when the Chosen team came to share their 1st episode, meet the public and share their stories! It was amazing! At the event, all of us received free sweatshirts - a total surprise for me and a lovely one! I had just ordered the same "fish" t-shirt so now I have a matching set and I couldn't be more thrilled! But I have to say meeting some of the cast - "Andrew", "Eden" "Big James" and more was so touching. Such warm, lively, engaging actors. Yes, they're actors but so much more! Their sincerity & their genuine care about this show came through loud & clear - left an indelible impression for me! I can't wait to see this next season, especially with these actors who I feel I have a tiny friendship with!!! Jill Bedell

The black beanie was a birthday gift so I don’t have a photo yet, but it was for my adult son who also loves The Chosen. He is thrilled with the beanie!

Great quality and awesome designs on all merchandise. Love everything.

I have only had one issue with everything that I have ordered. And even though it took a few emails to get it resolved because we weren’t sure how to get it resolved the people were so kind and so helpful, all three of them, I was so pleased with the customer service I received that even before the issue was resolved I had already placed another purchase order! And I will continue to do that and also will continue to PAY IT FORWARD…. Because honestly isn’t this more than a TV show? Isn’t it a ministry in and of itself to show the love and kindness of Jesus the love and kindness of God in the world that’s so terribly needs kindness and love.❤️

Love the study bible books. Really make you think and dig deeper into what the bible says.

Everyone was very helpful and even sent me a new disc. I was happy to make a contribution to your ongoing series. I love it and at present have 10 different groups of people coming to my home to watch it. I am over 80 years old, so hurry and get to the end!!

Thank you for shipping a replacement top to me so quickly. Blessings ✝️ ❣

My original order was sent to the incorrect address, but you were able to care of the problem without no questions ask. I am very impress with of your service; however, I knew that you will provide the best service. The Chosen for me is so great! I only wish you the best. I will be customer for ever!

I love my Chosen merchandise! The shirt is soft and comfy! Thank you so much!

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I usually wear size M, but in this shirt I had to order XL. You say your clothes are made in the USA, but the tag in my shirt says it comes from Honduras. What gives?

Ordered the wrong size of one t-shirt, sent it back, Jan 22nd it said it was shipped but it never got past that point so I emailed & you sent me another one pronto. I got it & she loves it. I couldn’t afford to buy one for myself but my discipleship gals were thrilled. Can’t wait for Season 3. Love Jesus & all His ways!!!!

The shirt is beautiful, buttery soft and the Chosen customer service staff is exceptional. Returned sweatshirt for zip up instead of pullover and they followed up promptly and repeatedly.

The material was much thinner than I expected.

Ordered this as a Christmas gift. It got lost and didn’t arrive by Christmas, but your customer service people were great! They gave me a discount for the order, and got it to me quickly. My cousin loved the tshirt. The 5x fit perfectly. I’m thankful you guys had big and tall sizes too!

After I initially ordered the dvd set for seasons 1 & 2, my order somehow got lost in the hustle and bustle of the Holidays, and I ended up waiting two months before trying to track my order down. Upon notice of the problem by The Chosen Gift Factory, they immediately sent out my dvd set and I had it just a few days later. Thank you, The Chosen Gift Factory, I couldn't be happier!

So very helpful!

Super comfy. Love the message!

Ordered sweatshirt for Christmas gift, it took forever to get it after Christmas. The Med runs small, sent back for a Large. That took almost 6 weeks to receive, but the good news is, it fit and my grandson loved it!

Apparently my first order didn’t ship so I contacted Chosen and they sent again. Great shirt and quick response.

I love my shirt ❤️ I also love the customer service when there was an error in my order it was corrected immediately and at no additional charge to me ! Blessed to wear these shirts

Soft and colorful!

I ordered 3 womens against the current hooded sweatshirts. Quality is great. Sizes run a little big, especially the large. I had to exchange the large for a medium. Exchange was easy, a shipping label was sent. I shipped back at no charge and the medium was mailed. Two of the sweatshirts were Christmas gifts , which recipients loved! I would order again! Happy customer!

Thank you for the Bible study guides! Appreciate all you do! Praise be to God for your ministry!!!

It took some time to get my order straightened out and delivered but, the staff,esp. Olivia, were extremely helpful. I now have my complete order. Thank you very much.

They were given as gifts

I love the fact I didn’t have to pay to ship it back. Should’ve ordered a medium.

I ordered this on December 7th as a Christmas present for my wife(a big fan). As the website said allow 4-6 weeks for delivery, I didn’t want to bother anyone until after 6 weeks. When I contacted someone, they noticed that the item was ordered, but never shipped. Another item was ordered and I did finally receive the item after 2 months.

First mailing was messed up by the US Postal Service, but the company made up for it. It was much appreciated.

I ordered this for some friends, along with Season 2; whom we stayed with last summer. During that time we binge watched all of Seasons one and two. It was exciting to share this with them.

My Chosen hoodie is soft and incredibly warm. It reminds me of what the Passion translation says about Jesus’ wrap-around presence. I’m hoping it will spark conversations about Him.

Thanks!!!

I love the show "The Chosen" first of all and I have loved using the calendars and reliving the stories each month, and the shirt I purchased was to go along with the mask I bought before. The shirt fits great and feels really good. In the beginning there was a problem with shipping but after I contacted them it was corrected and shipped out to me, no problems. Thank you.

I placed my hoodie order prior to Christmas knowing that you all were backed up with orders and that I probably would not receive it before Christmas. That was okay and the intended gift recipient completely understood as well. One month passed and still no hoodie. I followed up with your customer service team. They informed me the order somehow slipped through the cracks and they shipped it immediately. It is gorgeous, made of great quality material and I love that it is not made in China, but rather Nicaragua with US made components. I will order another for myself! Thanks for all you do and for operating with excellence as you glorify God!

I use these DVD'S as part of a ministry that I am doing. Loving being able to share these! Be Blessed.

This purchase was for gifts to be given. We have watched the first season several times and wanted to share it with family members. Waiting for Season 3! Well done. Thank you.

Really appreciate your follow up on my lost shipment! I plan to keep ordering to reach the unreached! Bless the staff and all those involved in creating the Chosen.

Love this. Great color

The color is perfect and the hoody is sooooooooo soft and comfy. Thank you for the quick service!

Love, The Chosen! Love the items. Thanks for all you do! Keep it up!

Quality merch! My wife loves it.

Absolutely love my sweatshirt and it has become a good conversation starter. Thank you all for what you do..God bless all of you

I'm so pleased you gift shop worked with me to finally get the cd to me. I've so pleased with the service I've received. Shows you care so much. I've also bought several sweatshirts for the Chosen. I'm so proud to wear each of them. Thanks again for such wonderful service. ❤❤❤

I had ordered the real Chosen hoodie for a gift for my mom and when it didn't arrive I was worried it was lost. I contacted the support and they quickly responded and shipped me a new one free of charge and I received it about a week later. This is a wonderful cause with great people working for it that I am happy to support.

A great beanie with an even better message!

This was a gift for a friend. These seasons are amazing! I couldn’t wait to share it with friends.

This is one of the most comfortable, soft sweatshirts I've ever had. The color is gorgeous.

Reordered when had not received 3 weeks. Came soon after. Thank you!

Just received a calendar, music cd, a shirt and sweatshirt and love them all! The sweatshirt is so comfy! A note was also provided in my package apologizing for a delay in shipping. My package arrived pretty fast considering I ordered it at Christmas time, so kudos to The Chosen team!!

This was A replacement since the UPS & USPS lost the first order. it was mid January when I received the replacement which was a belated Christmas present but the time it shipped to receiving was without a hitch and much faster Thank You Charlton

Shipping the item took longer than expected. Purchased Jan. 6th and didn't receive until after new year. However, the shirt and The Chosen are awesome, so I would definitely purchase items again and chalk this up to being an issue with logistics.

Love everything from the Chosen. Thanks for your ministry.

Exactly what I hoped for. A beautiful, soft, hoodie and a perfect gift for my daughter. We both watch The Chosen. Thanks for such a great product.

The Chosen DVD's I ordered were a gift to my parents who have not seen any of the episodes due to their lack of computer skills. I watched all of Season 1 with them this weekend, and they really enjoyed the series. Plan on watching Season 2 with them soon. Thank you for making the DVD's.

Love it!!!

One shirt was left out of my order. Contacted the Chosen and a replacement was received very quickly! Great customer service.

Order placed early Dec. got lost in the craziness and was never shipped, but Customer Service was great and shipped out another shirt quickly. Thank you.

My order did get lost, but was replaced promptly when I got the correct info to them. There needs to be an easy way thesy can look at my recent orders to find quicker.

The zip-up hoodie is a great jacket! It's super soft and great to wear for outdoor sports because it is easy to layer for the weather. I got a compliment on it today at the pickleball courts!

I received a reshipment of the Christmas cd. It's not Christmas anymore, but who cares. I love playing the chosen and remembering all the artists from the movie. Love it all over again..

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Love all the extra features included besides season 1 episodes. In the process of seeing again (or some thing for the first time) & awaiting when similar will be done for season 2.

Product is great. Customer Service is severely lacking. It took about 6 weeks to ship. Ordered in late November and didn’t receive until mid January. Needless to say that the recipient didn’t receive it for Christmas and I ended purchasing a second present. When contacting customer service, I got a weekly script for 5 weeks that they were busy and looking into it. Even after the hassle, missing Christmas, etc… customer service didn’t offer a refund or discount for my troubles. Product is great, but I would never order from them again.

Finally received short and am happy with it but it’s a little thin.

Even though it took a little more time and your efforts to correct - love the product- as a Christmas gift for my wife, it was worth the wait! God Bless in all your ways !

Ordered for Christmas present. There was a problem with not receiving it and they replaced it. Much appreciated. The shirt is so soft and beautiful. Very well done.

Item had an issue in shipping. The company responded and addressed it right away. I am very pleased.

Lost in the mail the first time. Please stop using FedEx they are awful.

Great customer service!

Our chosen hats and shurts are excelkent quakity and we love wearing them to find new people to turn onto The Chosen!

It is wonderful, soft with a great fit for someone who doesn’t want to accentuate her waist. The Chosen has opened up a whole world of seeing The Gospel, Jesus, and the Disciples. It has broadened my relationship with The Word. Thank you and I hope there are many more seasons!!

Love everything. The music is awesome

I LOVE The Chosen, I LOVE my shirt!!

once i received my order. It was wonderful

Really glad to be able to get Merch from the Chosen. Quality is always good, love the designs. I love to watch the Chosen. It has really helped me understand the Gospels better and has been so relatable for me. It is the only one of its kind that I have ever had an interest in watching.

I hadn't received the hoodie but was sent an email on "how did I like my purchase?" I responded that I had not received the item or an email saying it had been shipped. They responded right away and from then on out everything went smoothly. Thank you!!

It did take a while to get my sweatshirt, but you stayed in contact and let me know when it shipped. I really love the sweatshirt! It fit perfectly and is very soft! Thank you!

I goofed on my order with a wrong auto correct. Getting my order to me was so well done. I will tell everyone how wonderful your service is.

Love the Seasons 1 & 2 Blu ray set! The packaging is beautiful and the viewing quality of the episodes are first class. My husband enjoyed binge watching them during an illness over the holidays! It encouraged him when he was down physically. Thank you also to customer service for a prompt response and quickly solving a lost order.

Great customer service! I messed up, and they were very helpful!

Horrible shipping - but buy this so you will be refunded or the shipment will be resent. I hope Dallas switches to FexEx for all shipping; much more reliable and honestly there’s just a few dollars difference between Route (or whatever this insurance is called) and FedEX. My first package never arrived after a month. Because I bought this they offered a refund or to resend another shipment. The second shipment never gave any updates; it just looked like it was in limbo and there was no tracking. I thought the package was lost after a few weeks and so did the lady from Customer Service. Amazingly it landed - unannounced - unable to track - had been opened and retapped and looked like items had been shuffled through. There’s got to be a better way that USPS! Please! The Chosen had sent out a third package to me thinking the second one was lost. That’s been with FedEx and trackable the whole way - arriving tomorrow. —-So much nicer. Since the second package did arrive, I’ll be making a donation in the same amount to Play it Forward as if I paid for the last send out. Thank you Chosen, but your merchandise is too nice to be handled by whatever mail carrier picks it up and then delivers to USPS.

The Chosen team was helpful in helping me replace my order when it went missing. Now the whole family’s favorite shirt is “The Chosen” one

Thanks for reshipping our lost order.

The first order got lost in shipping, but this time it made its way to me. Thank you

Received reshipped item intact. Thanks

It was very easy and I really appreciate what you did to make it a satisfying transaction.

There were problems with the mail. The Chisen team went above and beyond to solve them and make sure I got my product. Thank you so much. The sweatshirt is fabulous and much loved. I'll be shopping again at The Chosen store. I'm so happy with my purchase.

Ordered on November 23rd, Was told I'd receive an email when it shipped, after asking once if order was lost, was told to not emailing so much. Then a day or 2 later was told the order shipped on November 29th (but no ship notification), so order was 're-sent'. Received it 3 days after Christmas. It was supposed to be a Christmas gift for our adult children. We've already seen all episodes and specials and love them. The DVDs are currently sitting on a table, trying to figure out what to do with them. We'll get them to our kids eventually.

Love my new bright sweat jacket! I already have the black one but wanted this one for sunny, happy days!

I thought my order was lost but I contacted customer service and I got it pretty fast after that so I’m happy!

Very soft…. Well made…

My lost package was reshipped and arrived very quickly. It made it in time for Christmas.

I Still have not receive my order after asking about it. Sincerely, Mrs. Charlene Booker

All is good never got all my Calendars I let them know and few weeks later I got them. All is